About Us
The journey of WebsiteChat began with a simple yet powerful mission—helping Australian business owners streamline their operations and never miss a lead in a fast-paced market. Founded by a team of tech innovators with deep roots in Australian service industries, this platform was born from real-world challenges. Having managed busy reception lines and inefficient workflows firsthand, the founders recognised the struggles businesses face—missed calls during peak hours, manual admin overload, and fragmented processes that hinder growth. Determined to bridge this gap, they set out to create a service that offers more than just call handling—it's a comprehensive AI-driven business optimization system.
WebsiteChat is built with the needs of Australian trades and professionals in mind. Whether you're a small plumbing firm juggling jobs, a clinic managing appointments, or a real estate agency chasing leads, this platform is designed to give you the tools you need to thrive. Our services include 24/7 Voice AI Receptionists, automated workflows for lead capture and booking, and AI-powered process audits to ensure you not only handle inquiries efficiently but also scale smarter. We help you integrate seamless automations, optimise your CRM syncs, and gain insights from call analytics. Unlike traditional phone systems, we focus on empowering businesses with tailored AI solutions, actionable optimizations, and cutting-edge tools to make operations less chaotic and more profitable.
Today, the founders' vision is becoming a reality as WebsiteChat continues to transform operations for thousands of businesses across Australia. With a growing community of innovative owners, the platform is a hub where professionals can access expert AI guidance, industry workflows, and smart tools that drive real results. We believe every business deserves to operate at peak efficiency, and with the right AI receptionist, the right automations, and the right support, you can unlock the next level of growth. Whether you need help setting up your Voice AI, refining your workflows, or auditing your processes, WebsiteChat is here to help you every step of the way.
Call Handling
Workflows
Bookings
Optimizations
How We Empower Australian Businesses
We help you handle calls with AI that qualifies leads and books appointments to showcase your services and make a lasting impression.
Our tools streamline your operations by automating workflows and matching inquiries with your availability.
Receive AI-driven guidance tailored to your industry to position your business as the top choice.
Our tools and services are customised to support your business processes and help you stand out to clients.
4.98
98%
from business owners.
200+
optimized.
Transform Your Operations and Growth Path
Our experts will configure your Voice AI Receptionist to handle calls seamlessly and align with your business needs.
Work with our team to customise AI workflows that automate bookings, follow-ups, and optimise your daily operations.
Receive tailored strategies for capturing leads via AI and streamlining bookings to drive business growth.